Frequently Asked Questions
Lash Artistry FAQ's
What are eyelash extensions?
Individual, synthetic lash extensions are bonded to each of your natural lashes with medically-safe, award-winning, NovaLash Platinum Bond Adhesive.
Will extensions harm my natural lashes?
Natural lash health is our number one priority as a professionally trained lash artist. When lash extensions are applied correctly, no damage is done to your natural lashes. A single eyelash's life span is about 30 to 60 days, and when applied correctly there is no opportunity for lash damage. When your natural lashes gradually shed, the extensions will simply shed as well with them.
What does the initial 24 hours after receiving a lash service look like?
Our adhesive used in service is instantly water-proof, meaning they're 100% dry when you leave our studio. No needing to avoid weather, workouts, or saunas when you receive your lash service.
Will I have to avoid oil based products?
Our advehsive (Novalash) is only adhesive on the market that contains rubberizing agent; this keeps your natural lash (as well as the extension) bendable and flexible, giving your extensions maximum life. Oil does NOT need to be avoided.
How long do the extensions last?
As your natural lashes shed, rest, and grow constantly, the extensions will shed when the natural lash's lifespan is completed. Eyelash extensions are indefinite with monthly touch-ups and proper care.
How often do I need an fill/touchup)?
Fills can vary from person to person based on their natural lash growth cycle and how well they take care of their lashes between visits. Work with your Lash Artist to learn about yours and your best infill timing to ensure your best retention. Guests can reach a up to 5 weeks between reservations.
Anything with less than 40% of your extensions retained may be considered a full set by your artist.
Can I wear mascara?
Recommended mascara can be used on the bottom lashes, and in between touch-ups on natural lashes as the extensions begin to shed. However, with proper care and lash restore maintenance recommended by your stylist, mascara is not recommended with extensions.
I wear contacts and/or have sensitive eyes. Can I still get lash extensions?
Yes! We recommend removing contacts prior to service to avoid irritating eyes from having eyes closed during service. The technique used at Vici Collective ensures that the extensions are not glued to your eyelid or skin.
I already have lashes, can I still get them infilled by Vici Collective?
Yes, new guest infills do require a consultation and may be subjected to a different fill price. Please remember that the guest's natural lash health is our number one priority. If your current lashes compromises your health as determined by your lash artist, we will require a removal and a fresh set of extensions.
Do I need an appointment?
Vici Collective is by reservation only. To schedule your reservation contact us.
Still have questions? We'd love to answer!